Last updated: October 2024

At CreaSew, we place great importance on protecting your privacy and personal data. This privacy policy aims to inform you about how we collect, use, store, and protect your information.

1. Information Collected

We collect personal data that you provide to us when you place an order on our website www.creasew.com, when you create an account, or when you fill out a contact form. The personal data we collect may include your name, email address, shipping and billing address, phone number, payment information, IP address, and information about your browser.

2. Use of Personal Data

We use your personal data for the following purposes:

• To process and deliver your product orders.
• To contact you regarding your order, your account, or any issues related to our products or services.
• To personalize your experience on our website.
• To respond to your questions, comments, or support requests.
• To send you information about our products and services if you have chosen to receive our newsletter.
• To analyze website usage trends to improve our service.

3. Protection of Personal Data

We take appropriate technical and organizational measures to protect your personal data against loss, destruction, disclosure, or unauthorized access. However, no security system is infallible, and we cannot guarantee the absolute security of your data.

4. Sharing of Personal Data

We do not sell or rent your personal data to third parties. We only share your personal information with third parties in the following cases:

• With our third-party service providers, such as delivery companies, to process your orders.
• If required by law or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

   

5. Rights of Data Subjects

You can access your personal information, update it, or delete it by logging into your account on our website. You can unsubscribe from our marketing communications at any time by following the unsubscribe instructions included in each email.

You have the right to request the deletion of your personal information, subject to our legal retention obligations. You can exercise these rights by contacting us at the following email address: contact@creasew.com.

6. Retention Period of Personal Data

We only retain your personal data for as long as necessary to provide our services or to comply with our legal obligations.

7. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes to this privacy policy will take effect immediately upon publication on our website. We encourage you to regularly review this policy to stay informed about how we protect your data.

8. Contact Us

If you have any questions or concerns regarding our privacy policy, please feel free to contact us at the following email address: contact@creasew.com.